Totally Aktive Bootcamps Terms & Conditions
These terms and conditions apply to your use and viewing of our website. Your use of our website indicates your acceptance of the terms and conditions set out below. If you do not agree to these terms and conditions you must not use this website.
The design of this website and its content is the property of Totally Aktive Bootcamps, all rights are reserved. Nothing in this website should be taken as conferring any licence or right to use any trademark displayed on this website without the prior written approval of the trademark owner.
You may print off or download content as permitted under the fair dealing provisions of the Copyright Designs and Patents Act 1988 (as amended) (sections 28 to 30) for the purposes of viewing it on your computer, research for non-commercial purposes, private study, criticism, review and news reporting, provided that you do not alter it in any way and acknowledge us as the source of the content and the copyright owners. All other use or copying of any of the contents of this site, other than as expressly permitted by us or permitted by law, is prohibited.
Content of this site
We have made commercially reasonable efforts to check for viruses on our site. We have also endeavoured to ensure that the information on or available via this website is correct, not misleading and secure. However, it is possible that the information is out of date, incomplete, inaccurate or has been tampered with by third parties and we give no warranties, express or implied as to its integrity, completeness or accuracy.
The Service may provide, or third parties may provide, links to other World Wide Web sites or resources. These links are provided solely as a convenience to you and not as an endorsement by Totally Aktive Bootcamps of the contents on such third-party websites. As Totally Aktive Bootcamps has no control over such sites and resources, you acknowledge and agree that Totally Aktive Bootcamps is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, services or other materials on or available from submissions (e.g. in our News articles). You further acknowledge and agree that Totally Aktive Bootcamps shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource. If you decide to access linked third-party websites, you do so at your own risk. Any concerns regarding any external link should be directed to its respective site administrator or web master.
Links to this website are permitted, although we reserve the right to withdraw such permission at any time, and provided that links are only made to the home page of this website unless otherwise agreed.
All clients attending Totally Aktive Military Bootcamp (Leadership Development) should be aware of and accept the risks involved – All clients are advised to seek medical advice from their GP before booking.
- Personal accident and cancellation insurance is recommended in case of injury or inability to complete the course.
- Bookings are NOT transferable (Your statutory rights are NOT affected by any of our terms and conditions)
1.1 In this document wherever the context so admits the following expression shall have the following meanings respectively:-
‘Deposit’ shall mean 25% of the finalised agreed price.
‘Head office’ means Office address not the registered address
‘Client’ is the person or persons listed on the booking form(s).
‘Major change’ means changing the dates location booked or majority of course content over 80%.
‘Force Majeure’ means any situation or event beyond the control of Totally Aktive Bootcamps. This could be an Act of God, war, terrorist activity, civil strike, riot, industrial disaster, breach of contract by Totally Aktive Bootcamps suppliers, fire, adverse weather, adverse road conditions, bureaucratic obstacles, changes in schedules, or modes of transport by ferry companies, airlines and bus or train operators.
‘Course Director’ means the member of staff responsible for the delivery of the agreed activity and/or service.
1.2 Where the expression “Clients” includes two or more persons the obligations expressed or implied relate directly to the individual.
1.3 Any reference to a statute shall include any statutory extension or modification or re-enactment of such statute and any other instrument plan regulation permission or direction made or issued there-under or delivering validity there-from.
1.4 Wording importing the singular meaning shall include the plural meaning and vice versa. All wording within the booking conditions is generalised to the Client referring to the masculine feminine and neuter genders.
1.5 The clause and paragraph headings are for convenience only and shall not affect the construction of this document.
1.6 The expressions used in the particulars shall have the same meanings when used hereafter in these booking conditions.
2.1 A contract for the activity and / or service is made between Totally Aktive Bootcamps and the Client on the issue of written/emailed confirmation of booking by Totally Aktive Bootcamps.
2.2 The Contract is subject to these booking conditions which the Client has been deemed to have read and fully understood. These booking conditions can only be varied by written/emailed agreement between Totally Aktive Bootcamps and the Client.
2.3 No verbal representations made by Totally Aktive Bootcamps shall be relied upon by the Client.
3.1 To place a booking Totally Aktive Bootcamps requires a completed on line Booking form and medical form with payment of 25% fee. Clients booking by telephone e-mail or facsimile will have been deemed to read the booking conditions and to have signed the declaration on the ‘individual information form’. A booking is accepted and becomes binding only from the date when Totally Aktive Bootcamps has confirmed acceptance in writing by means of a ‘confirmation of booking e-mail or letter’. Totally Aktive Bootcamps reserves the right to decline any booking at their discretion. Email and telephone bookings are treated as provisional and are only confirmed once the funds have cleared in to the Totally Aktive Bootcamps bank account.
3.2 The balance of the fee is payable 4 weeks before commencement of the course unless agreed otherwise on confirmation of booking. In the event that the balance is not paid Totally Aktive Bootcamps will have the discretion to treat the booking as cancelled by the client and re-sell the course place.
3.3 The whole course fee is required to secure a place for any booking made within 4 weeks of the commencement of the course.
3.4 Bookings are NOT transferable under any circumstances’ unless agreed, in writing, with Totally Aktive Bootcamps
4.1 The price at time of booking covers the cost of the planning organising and delivery of the proposed activity and / or service. Once deposit is cleared the agreed programme will be delivered if the client wishes to change the programme once the deposit has been paid additional reasonable costs may be levied by Totally Aktive Bootcamps at their discretion.
4.2 It is the responsibility of the Client to arrange travel to the site / location for the proposed activity and or service unless otherwise stated. The Client is also responsible for their own personal medical requirements and personal footwear equipment and clothing unless otherwise stated.
5. Course Duration
The Totally Aktive Bootcamps (Leadership Development) courses comprise of:
3 Days Friday morning (time to be confirmed at point of booking) until Sunday afternoon 17:30
To book a place on Totally Aktive Bootcamps course you have to arrive on day one of course at the specified time. Clients who cannot arrive on day one of course cannot attend the course unless agreed by Totally Aktive Bootcamps in advance. Clients cannot leave during the course and then return unless agreed by Totally Aktive Bootcamps in advance.
6. Damage, Loss & Theft of Property
6.1 Clients shall be held responsible to make compensation for any damage they cause to the contents and furnishings of the venue during their stay, except for wear and tear.
6.2 Totally Aktive Bootcamps accept no responsibility for the loss, damage or theft of personal possessions, which includes, but is not limited to, clothing passed to third party cleaners, clothing, jewellery or similar items of value, personal equipment or the like, used on Bootcamps. All clients are advised to ensure that they are adequately insured against these events.
7. Cancellations & Refunds
Personal accident and cancellation insurance is highly recommended in case of injury or inability to complete the duration of your course and is mandatory for our clients outside the UK.
Should the Client wish to cancel, cancellation charges will be imposed. These are calculated from the date written notification is received by Totally Aktive Bootcamps at their Head Office and shall be calculated as a percentage of the total price and shall be based on the following:
Amount payable based on the number of days before arrival date that the written notification of cancellation is received:
- 4 weeks or less: Total fee is due no refund
- Less than 6 weeks: 75% of the full cost will be due to Totally Aktive Bootcamps
- Less than 8 weeks: 50% of the full cost will be due to Totally Aktive Bootcamps
- There is a 30% handling fee of the full activity/course price if we receive notice of cancellation or reschedule/ transfer more than 21 days in advance of the scheduled activity/course date
- If you cancel or want to reschedule/ transfer 14 days or less in advance for any reason there are no refunds. There are no exceptions
- Participants who don’t show up for the course activities forfeit the full cost
8. Cancellation by Totally Aktive Bootcamps
We try not to cancel a confirmed booking but reserve the right to do so. If we cancel a confirmed booking before your activity and or service Totally Aktive Bootcamps will offer the Client the choice of a full refund or another available date (with pro-rata refund/price increases as appropriate).
In addition unless the cancellation was caused by ‘Force Majeure’ and having regard to the length of notice Clients receive; we will pay the Client reasonable compensation where appropriate.
9. Alteration by Totally Aktive Bootcamps
9.1 We make every effort to ensure the accuracy of our literature. However changes can occur despite our best endeavours and we reserve the right to change any price or other particulars before the Client books (in which case we will tell you before your booking becomes binding).
9.2 If there is a ‘Major Change’ to a confirmed booking we will inform the Client as soon as is reasonably practical and offer the choice of accepting the change receiving a full refund (excluding the initial deposit) or transferring to another available date. If the Client chooses to cancel and the ‘Major Change’ was caused by anything other than ‘Force Majeure’ or low bookings we will pay you reasonable compensation if appropriate having regard to the nature of the change and length of notice you receive.
9.3 If there is any change other than a ‘Major Change’ we are not obliged to inform you in advance (but we will do so where practicable) nor are we obliged to pay you compensation. If we become unable to provide a major proportion of the services you have booked with Totally Aktive Bootcamps we will make every effort to arrange alternative arrangements for you at no extra charge and where appropriate refund the Client pro rata for services not received. If the client wishes to make major changes to agreed programme additional costs may be added at the company’s discretion.
10. Course Duration
The programmes we publish in our literature and on our website and describing the courses are designed to be illustrative in order to best explain the scope and type of activities you will be undertaking. It is very unlikely that any one programme could be or would be followed precisely as it is published. Several factors outside of our control will determine this and dictate what can be accomplished reasonably during your course. The most influential factors will be the weather conditions and physical fitness of course participants.
Taking these factors into consideration and the aims of the course as described in our literature, the Course Director will construct the most appropriate programme possible. The Course Director will review and may alter the programme as the course progresses in response to the changing influence of these factors.
Once the course is underway the Course Director guides instructors or leaders may change the activities at any time. This applies to all courses.
Circumstances may arise where Totally Aktive Bootcamps are forced to alter dates duration or venue before a course starts. We will try to inform you of any such changes as soon as we know of them.
Our Course instructors and leaders will do their upmost to ensure that any problems are solved for the benefit of the course participants as a whole. The clients on line booking and payment confirms your acceptance of the Course instructors authority to make decisions affecting the group or individuals. For instance the Course instructor may require an individual or individuals to leave the course if they believe that a person or person’s health is at risk if a person is not coping or may not cope with the technical physical or mental demands of the course, if an illegal act has been or may be committed or if personal conduct may or has become detrimental to the safety, enjoyment or well-being of the group or of any individual within the group.
11. Acceptance of Authority
11.1 Employees of Totally Aktive Bootcamps and staff will use their best endeavours to resolve problems to the benefit of the Client as a whole. The Client must refrain from any conduct which may give offence or cause danger or damage to any person or property. If Totally Aktive Bootcamps or any of its suppliers believe that the Client is in breach of this obligation likely to breach it or is otherwise unfit to partake in the activity Totally Aktive Bootcamps or its suppliers may in their absolute discretion refuse the booking or have the Client removed from any venue or facility. Totally Aktive Bootcamps will owe the Client no liability in such circumstances and the Client will be solely responsible for any costs incurred.
11.2 The Course instructors may require an individual or number of persons to leave the group if they believe that the Client’s health and safety are at risk, if an illegal act has been committed or the Client has behaved in a way as to endanger safety, enjoyment or the welfare of the group as a whole. In the event of this action the Client involved shall not be entitled to any refund from Totally Aktive Bootcamps and will be required to meet all expenses involved in their immediate extraction.
12. Personal Health
12.1 Except as disclosed in writing to Totally Aktive Bootcamps the Client confirms that they are in good mental and physical health and are unaware of any reason why they may be particularly unsuited to taking part in the activity and / or service agreed upon or may be likely to suffer illness or injury during the activity and / or service.
12.2 Failure to disclose any information that is required in the ‘Individual Medical Form’ may result in Totally Aktive Bootcamps terminating the contract and withdrawing the Client from the activity and or service on the grounds of incorrect information. The Client will not be entitled to any refund of payments made under this termination contract.
13. General Points
13.1 The Contract is personal to the Client and is not transferable without prior written consent of Totally Aktive Bootcamps.
13.2 While it is the intention of Totally Aktive Bootcamps to perform the obligations under this contract directly Totally Aktive Bootcamps may choose to sub-contract elements of its obligations under this contract.
If there is a problem during the activity and or service period you must report it to in the first instance the instructor of your activity. If it is still unresolved you must then report it a director of Totally Aktive Bootcamps immediately so that prompt and effective efforts can be made to resolve the problem.
In the unlikely event that the problem cannot be resolved at this time and you wish to raise a complaint full written details must be sent to Totally Aktive Bootcamps within 28 days of the activity and or service ending. Please include full details of your complaint, include your daytime and evening contact telephone numbers. Failure to take these steps will prejudice our ability to resolve your problem and/or investigate it fully therefore any right to compensation you may otherwise have had will be lost or substantially reduced.
15. Conditions of Service
As part of the continual review of safety and associated considerations the conditions of booking are subject to change clarification and modification at any time.
16. Law and Jurisdiction
This agreement shall be construed in accordance with the laws of England and Wales the Courts of England and Wales shall have exclusive jurisdiction in relation to any matters arising out of this Agreement.